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Stack Saver Business

$149 USD / Month

149 cents per user

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is include:

  • Warranty Wizard™
  • Alert Centric™
  • Warranty Reporting
  • HP, Dell & Lenovo
  • Workstation & Server
  • PDF Client Report
  • Sales Dashboard
  • PSA & RMM Sync
  • Backup Alert Reporting
  • Software Alert Reporting
  • Daily Alert Report
  • All Backup Vendors
  • ConnectWise
  • AutoTask
  • Halo PSA
  • Kaseya BMS
  • Syncro
  • Repair Shopr
  • PSA Agnostic
  • 24x7 Support
  • On-Boarding & Training
  • Self-Service Training
  • Dedicated Success Team

Stack Saver Advanced

Most Popular

$199 USD / Month

199 cents per user

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is include:

  • Warranty Wizard™
  • Alert Centric™
  • Time Master™
  • HappySat™
  • Warranty Reporting
  • HP, Dell & Lenovo
  • Workstation & Server
  • PDF Client Report
  • Sales Dashboard
  • PSA & RMM Sync
  • Backup Alert Reporting
  • Software Alert Reporting
  • Daily Alert Report
  • All Backup Vendors
  • Engineer Scheduling
  • Teams, Zoom, Outlook
  • PSA Integrated
  • Ticket Note Integration
  • All PSAs
  • CSAT Feedback
  • NPS™ Feedback
  • Dashboard
  • Reports
  • PSA Integrated
  • ConnectWise
  • AutoTask
  • Halo PSA
  • Kaseya BMS
  • Syncro
  • Repair Shopr
  • PSA Agnostic
  • 24x7 Support
  • On-Boarding & Training
  • Self-Service Training
  • Dedicated Success Team

Stack Saver Premium

$249 USD / Month

249 cents per user

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is include:

  • Warranty Wizard™
  • Alert Centric™
  • Time Master™
  • HappySat™
  • vCIO Hero™
  • Warranty Reporting
  • HP, Dell & Lenovo
  • Workstation & Server
  • PDF Client Report
  • Sales Dashboard
  • PSA & RMM Sync
  • Backup Alert Reporting
  • Software Alert Reporting
  • Daily Alert Report
  • All Backup Vendors
  • Engineer Scheduling
  • Teams, Zoom, Outlook
  • PSA Integrated
  • Ticket Note Integration
  • All PSAs
  • CSAT Feedback
  • NPS™ Feedback
  • Dashboard
  • Reports
  • PSA Integrated
  • QBR Platform
  • ICT Audit
  • ICT Recommendations
  • ICT Roadmap Report
  • Good / Better / Best
  • O365 User Reports
  • O365 Secure Score Reports
  • Device Report
  • Warranty Report
  • ConnectWise
  • AutoTask
  • Halo PSA
  • Kaseya BMS
  • Syncro
  • Repair Shopr
  • PSA Agnostic
  • 24x7 Support
  • On-Boarding & Training
  • Self-Service Training
  • Dedicated Success Team

Stack Saver Enterprise

$299 USD / Month

299 cents per user

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is include:

  • Warranty Wizard™
  • Alert Centric™
  • Time Master™
  • HappySat™
  • vCIO Hero™
  • Invarosoft CX™
  • Warranty Reporting
  • HP, Dell & Lenovo
  • Workstation & Server
  • PDF Client Report
  • Sales Dashboard
  • PSA & RMM Sync
  • Backup Alert Reporting
  • Software Alert Reporting
  • Daily Alert Report
  • All Backup Vendors
  • Engineer Scheduling
  • Teams, Zoom, Outlook
  • PSA Integrated
  • Ticket Note Integration
  • All PSAs
  • CSAT Feedback
  • NPS™ Feedback
  • Dashboard
  • Reports
  • PSA Integrated
  • QBR Platform
  • ICT Audit
  • ICT Recommendations
  • ICT Roadmap Report
  • Good / Better / Best
  • O365 User Reports
  • O365 Secure Score Reports
  • Device Report
  • Warranty Report
  • Client Portal
  • ITSupportPanel App
  • All Devices
  • Live Chat
  • Identity Security
  • Secure Messaging
  • Push Alerts
  • Ticket View (PSA Integrated)
  • Service Catalog
  • Knowledgebase
  • O365 Reports
  • O365 Secure Score Reports
  • Warranty Reports
  • Self-Service Bots
  • Training Bots
  • Smart Engineer Bots
  • ITNewsPanel
  • ITAppsPanel
  • Sentiment Analysis
  • White Labelled
  • 5 Languages
  • WisePay
  • ConnectBooster
  • Bigger Brains
  • ConnectWise
  • AutoTask
  • Halo PSA
  • Kaseya BMS
  • Syncro
  • Repair Shopr
  • PSA Agnostic
  • 24x7 Support
  • On-Boarding & Training
  • Self-Service Training
  • Dedicated Success Team

Frequently Asked Questions

  • How is ITSupportPanel Licensed?

    ITSupportPanel is licensed on a month to month, no contract basis.

    You purchase ‘agent packs’ based on the number of users or devices you have under management. You also choose the features package which best suits your requirements.

    A user is either a synced user or a deployed agent. Your invoice will be based on the larger number of users or agents. Example: If you have 250 users and 100 agents, your synced users count will be 250. Pricing adjusts as you add or remove users.

  • Do I need a license for each user device?

    Yes. Each device requires a license based on the fact an agent needs to be assigned to the device. We recommend always giving yourself a buffer of licenses due to the fact the software is so affordable.

  • How do I know when I need more licenses?

    You can always see your license usage in your Account and we will also proactively alert you through the system and via email.

  • How am i billed?

    ITSupportPanel is a monthly or annual subscription and all prices are in US Dollars. Your credit card is billed monthly or annually. With Annual Billing we provide a discount.

  • Do ITNewsPanel and ITAppsPanel need ITSupportPanel to work?

    Yes. To use ITNewsPanel and ITAppsPanel you need to buy ITSupportPanel. These product features become available once you purchase the add-on licensing.

  • Is ITSupportPanel easy to deploy?

    Yes. We have developed a simple step by step wizard to help you configure, design and deploy the software. We make it easy to use your favorite RMM software to deploy ITSP.

  • Will ITSupportPanel take long to get going?

    No, it’s nice and fast. Our simple to use step by step wizard, videos and tutorials means you don’t need any training and should be able to configure, design and deploy in a few hours.

  • How can support phones calls be reduced?

    Our current statistics of active users of the software shows that when ITSupportPanel is deployed, it is so much easier and faster than calling to log a support ticket, that clients end users feel more comfortable using ITSupportPanel. Our partners are reducing phone calls by up to 50%!

  • What PSAs and CRMs does ITSupportPanel support?

    We support Autotask, ConnectWise, KaseyaBMS, Syncro, Repairshopr and PSA Agnostic. We are adding new PSA and Ticketing partners and will continue to expand this list to ensure your system is covered.

  • Does ITSupportPanel work with ConnectWise cloud version?

    Yes. ITSupportPanel supports both cloud and on-premises partners!

  • What operating systems are supported?

    ITSupportPanel is the only IT Portal Solution that has a native App working on WindowsMacIOS and Android! Our software is designed to ensure your unique brand (logo and colors) are seen everywhere by your clients, always showing them your value!

  • Where are your servers based?

    Our servers are based in Amazon Web Services (AWS) data centers in the USA. AWS data centers have been audited to SOC 1/SSAE 16/ISAE 3402 standards and meet PCI DSS Level 1 and HIPAA requirements.

  • Do I need to install a Server in my office or cloud to use ITSupportPanel?

    No. ITSupportPanel is fully cloud hosted in AWS.

  • Can I use my branding?

    Yes indeed. That’s the whole benefit of ITSupportPanel. Your logo, your colors and full customization over the buttons and text.

  • Can I use my clients logo and branding?

    Yes. If you have a client who sees the benefit of using their own brand with ITSupportPanel, you can configure just this one client (or how ever many you need) with their own colors and logo.

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