ScalePad Said What? Let's Set the Record Straight.
ScalePad published a comparison page about Invarosoft. We read it. Here's the full picture — including what they didn't mention about official Microsoft API access, Lifecycle Sales Campaigns, reporting depth, and what you actually pay.
Get all 3 products for just $149/month
Warranty Wizard · AlertCentric · vCIO Hero — up to 2,000 users. No lock-in.
Four Things ScalePad Didn't Mention
Their comparison page focused on surface-level features. Here's what they left out.
No Official Microsoft API
ScalePad does not have official Microsoft Surface API access. That means their Surface warranty data is not pulled directly from Microsoft — it's estimated or scraped. Warranty Wizard is the only platform with genuine Microsoft API access, giving you accurate, reliable, future-proof data straight from the source.
No Lifecycle Sales Campaigns
ScalePad stops at reporting. Warranty Wizard goes further with built-in Lifecycle Upgrade Sales Campaigns — automatically identifying aging hardware and triggering upgrade outreach to drive hardware refresh revenue. It's the difference between a reporting tool and a revenue-generating platform.
Enterprise Pricing, Annual Lock-In
ScalePad's pricing is aimed at enterprise MSPs with deep pockets and requires annual contracts. Warranty Wizard is free for up to 250 devices, $99/month for up to 500, and $149/month unlimited — all month-to-month with no lock-in. You only pay for what you need, when you need it.
ISO/IEC 27001
Certified Feb 2026
They Claimed We Weren't ISO 27001 Certified — We Are
ScalePad's comparison page suggested Invarosoft doesn't hold ISO 27001 certification. That's incorrect. Invarosoft achieved ISO/IEC 27001:2022 certification in February 2026 — the globally recognised standard for Information Security Management. We're proud of this milestone and think MSPs deserve accurate information when making purchasing decisions.
Three Products. One Powerful Stack.
Where ScalePad sells you one piece of the puzzle at an enterprise price, Invarosoft gives you the full picture. Three purpose-built products covering warranty management, backup monitoring, and client reporting — designed to work together across your MSP.
And because we know most MSPs are budget-conscious without wanting to compromise on quality, we've bundled all three into a single affordable package for just $149/month for up to 2,000 users — giving you everything you need to run a professional, scalable business without the enterprise price tag.
Warranty Wizard
The only platform with official Microsoft Surface and HP API access. Built-in Lifecycle Sales Campaigns turn aging hardware data into upgrade revenue — something ScalePad doesn't offer at any price.
Learn moreAlertCentric
Centralised backup monitoring with the reporting depth ScalePad lacks — detailed per-client reports, insights dashboards, trend analysis, and AI-assisted alerting that cuts through the noise.
Learn morevCIO Hero
Simple, polished vCIO reports designed around the MSP workflow. Presents clearly to clients, drives buying decisions, and gets you out of complex setup — live in minutes, not days.
Learn moreAll 3 products · Up to 2,000 users · $149/month
Month-to-month. No lock-in. Cancel anytime.
AI Built Into the Platform —
Not Added On Top.
Invarosoft has invested heavily in AI across the platform — fully embedded into Warranty Wizard today and actively shipping across AlertCentric and vCIO Hero. This is where the platform is heading, and it's moving fast.
Warranty Wizard
Warranty Wizard ships a dedicated AI Insights page — live in production today. MSPs use it to build custom reports and widgets directly from their device data, without writing a single query.
- AI Insights page lets you build custom reports from your workstation, server, and networking data
- Create and configure data widgets using plain language — no SQL or manual exports
- Instant visibility across your entire device fleet in a single AI-powered dashboard
- Turn raw device data into client-ready insights without any manual analysis
AlertCentric
Our engineers are actively building AI into AlertCentric to move from reactive alerting to proactive intelligence.
- AI-powered alert triage that suppresses noise and surfaces real failures
- Predictive backup failure detection before the job even runs
- Auto-generated client backup health summaries for monthly reports
- Natural language querying of backup history across all clients
vCIO Hero
AI is coming to vCIO Hero to turn raw data from your RMM and PSA into intelligent client insights — automatically.
- AI-drafted QBR narrative sections based on live ticket and device data
- Smart risk prioritisation that ranks issues by client impact
- Automated strategic recommendations tailored to each client profile
- AI-generated IT roadmap talking points for every business review
The Smart Choice for MSPs Who Value Quality and Value
ScalePad made their case. Here's ours — backed by capabilities they don't have, a price they can't match, and a security certification that proves we take this seriously.
Warranty Wizard vs ScalePad Warranty
Feature-by-feature breakdown across data accuracy, reporting, sales campaigns, and pricing
Warranty Wizard is the only warranty platform with official Microsoft Surface and HP API access — no other vendor on the market can say that. Where ScalePad relies on scraped or estimated data, Warranty Wizard pulls directly from Microsoft and HP's own APIs, delivering accurate, future-proof warranty data for every device. Add AI-powered reporting, 20+ integrations across RMM, PSA, and documentation platforms, and built-in Lifecycle Upgrade Sales Campaigns that automatically trigger hardware refresh outreach — turning warranty data into revenue. It starts free for up to 250 devices, with no annual contract and no lock-in.
AlertCentric vs ScalePad Backup Monitoring
Backup alert management, reporting depth, and intelligent dashboards
AlertCentric gives your MSP complete, centralised visibility over every backup across every client — regardless of which backup vendor they're using. While ScalePad's backup reporting is limited in depth, AlertCentric delivers detailed per-client reports, AI-assisted alerting that cuts through the noise, and a real-time insights dashboard that shows you the full picture instantly. Automated daily status reports, proactive failure alerts, and centralised multi-vendor monitoring mean your team spends less time manually checking backup logs and more time on high-value work — so you know about failed backups before your clients do, every time.
vCIO Hero vs ScalePad Lifecycle
Client reporting, business reviews, and driving buying decisions
vCIO Hero is built for the way MSPs actually work. It pulls data directly from your RMM and PSA to auto-populate client IT roadmaps, risk registers, and QBR presentations — so what used to take half a day per client now takes minutes. Clear 'Good, Better, Best' recommendations give clients the confidence to make IT investment decisions on the spot, turning every quarterly review into a genuine sales conversation. In one click, vCIO Hero assembles a complete, beautifully branded QBR presentation covering ticket summaries, CSAT scores, warranty status, and strategic recommendations — while ScalePad's lifecycle tools require significantly more setup to reach the same outcome.
Frequently Asked Questions
Straight answers to what MSPs ask when comparing Invarosoft to ScalePad.